We do offer a 14-day refund policy for all WordPress themes. Since the majority of issues can be worked out before a refund is necessary, refunds will be considered on a case-by-case basis.
Really we just want you to be happy with your theme purchase and do our best to make it happen!
Since the digital goods (themes) are immediately available for download that opens this policy up to abuse so we reserve the right to refuse refunds if we determine the policy is being abused.
Customers have the option of choosing to pay via Stripe or any major credit card. Each theme purchase grants you 1-year access to ongoing theme updates, and support. After 1 year, to continue providing you with top notch support and updates, we’ll renew your subscription automatically. You may opt out of renewing your theme license at any time by visiting your Themes.Pizza dashboard and going to the Account tab.
For your security, we do not store your credit card or payment information on our site.
Each purchase is sold as an automatically recurring subscription that renews on the anniversary of your purchase date.
Your subscription will renew at the end of the annual license term unless you cancel the subscription via the Subscriptions page in your Themes.Pizza Dashboard prior to the automatic renewal date. The renewal price will be the price as published at the time of initial purchase, exclusive of any discounts.
No refunds are available for automatic renewal payments. You will receive an email prior to your automatic renewal date with ample notice to cancel your subscription if you no longer wish to receive updates and support for your themes.
Limitation of Liability
In no event will Themes.Pizza, or its suppliers or licensors be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials offered on this site. Even if Themes.Pizza or an authorized representative has been advised of the possibility of such damages. If your use of downloads from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.
Our products are provided “as is” without warranty of any kind, either expressed or implied. We do not guarantee that themes will work in all browsers, nor do we guarantee that our themes will be functional with all versions of WordPress. We do not guarantee compatibility with any additional third party plugins, scripts, or applications.
That said, if you have an issue reach out and we’ll see what we can do to get it working for your needs.
Each purchase grants you access to Themes.Pizza’s support service, which covers help with setting up your product and direction on how to use the product as advertised. Themes.Pizza’s support service does not cover help with theme or plugin customization beyond the advertised features. This support service is valid for 1 year from the date of your purchase and will be automatically renewed when the year is up. Optionally, you may opt out of renewing your license by visiting the Account page in your Themes.Pizza Dashboard. We’ll send you a helpful reminder when it’s time to renew.
You are responsible for maintaining the security of your account and purchase, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You must immediately notify Themes.Pizza of any unauthorized uses of your account or any other breaches of security. Themes.Pizza will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
Themes.Pizza may terminate your access to all or any part of the website at any time, with or without cause, with or without notice. If you wish to terminate this agreement or your Themes.Pizza account (if you have one), you may simply discontinue using the website. All provisions of this agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
If you make downloads from Themes.Pizza available for download by others we reserve the right to deactivate access keys and to terminate access to support and updates.
Basically, if you make our premium themes and plugins available freely somewhere else we can terminate your access to support and updates.